Privātuma politika

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at www.eli.pet and www.ķepas.lv (the “Site”).

The purpose of the Eli Pet Privacy Policy, hereinafter referred to as the - Privacy Policy, is to provide - To the visitor who visits the website www.eli.pet a> and www.ķepas.lv , hereinafter - the Website, - information on the processing of personal data, its purpose, legal basis, the scope and protection of the data subject and the rights of the data subject during the collection, processing and storage of the data.

We care about the privacy and personal data of our Visitors and respect the Visitor's right to the lawfulness of the processing of personal data in accordance with applicable law - Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data (Regulation) and national data privacy legislation.

By using our Website, by registering and receiving newsletters, you agree that Eli Pet products SIA becomes your data controller and We process your data in accordance with the Privacy Policy.

We process data based on visitor consent and to pursue our legitimate interests, such as doing business, making online purchases, processing payments, delivering goods, conducting marketing campaigns, analyzing sites and marketing campaigns, gathering information segmentation of visitors and customers for the provision of services, use of direct marketing, implementation of legitimate interests.

DATA MANAGER

Eli Pet products SIA

Reg.no. 44103138199

Kūdras Street 7 - 14, Olaine

Email: info@eli.pet

PERSONAL INFORMATION WE COLLECT

When you visit a website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about individual web pages or products you visit, the sites and other sites from which you are referred to our site, and information about your conduct on the Site. We call this automatically collected information "Device Information."

We collect "Device Information" using the following technologies:

- - "Cookies" are data files that are placed on your device or computer and often contain an anonymous unique identifier. For more information about how we use cookies, please see our cookie policy > .

- "Log files" track activities on the Site and collect data, including your IP address, browser type, ISP, reference / exit pages, and date / time stamps.

- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information, including your name, address, payment information (including credit card numbers), email address, and telephone number. We call this information "Order Details."

When we talk about "Personal Information" in this Privacy Policy, we are talking about both "Device Information" and "Order Information".

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the information you provide to fulfill orders placed on the Site (including processing your payment information, arranging delivery, and providing invoices and / or order confirmations). In addition, we use this order information to:

- To identify the visitor.

- For invoice / payment preparation.

- Post the payment for the order;

- delivery of goods, fulfillment of distance purchase agreement obligations;

- guarantees for the fulfillment of obligations;

- For review and processing of objections;

- for correspondence with the Visitor and sending notifications;

- To reflect a visitor's previous purchase information.

We also use aggregated "Device Information" to help us assess the risks of fraud (particularly your IP address) and to improve and optimize our site in general (for example, by analyzing how our customers browse and interact with you). with our Site and evaluate the effectiveness of our marketing and advertising campaigns).

TRANSFER OF PERSONAL INFORMATION TO THIRD PARTIES

We share your personal information with third parties to help us pursue our legitimate interests. For example, we use the Shopify platform that hosts our online store - you can read more about how Shopify uses your personal information here: https: //www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Site - you can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .

We also use the Facebook Pixel system developed by Facebook to collect statistics about Site traffic and Visitor interests and behavior, and to measure the effectiveness of online marketing activities.

Finally, we may also share your personal information in order to comply with applicable laws and regulations in response to a subpoena or other lawful request for information that we receive. Or otherwise protect your rights.

DIRECT MARKETING

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") training page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

We may also send to the Visitor by electronic means information about products that are analogous and / or similar to those purchased by the Visitor on the Site, and pass this data together with personal data to the data recipients who further use it for direct for marketing purposes. The list of recipients of this information is subject to change, but the purpose will remain the same. If the Visitor does not wish to receive direct marketing offers, please notify us of your refusal by writing to the e-mail address: info@eli.pet or by following the instructions and / or clicking on the appropriate link in each direct marketing notice sent to the Visitor.

You can also opt out of targeted ads by following the links below:

- Facebook and Instagram: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com / en-us / resources / policies / personalized-ads

- Pinterest: https://help.pinterest.com/en/article/personalization -and-data

- Yandex: https://yandex.com/support/metrica/general/opt -out.html

NOTSEKO

Please note that we do not change our data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European citizen, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us at info@eli.pet

DATA RETENTION
When you place an order on the Site, we will retain your order information for your use unless you request us to delete that information.

CHANGES
We may update this Privacy Policy from time to time. to reflect, for example, changes in our practices or other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have any questions or would like to file a complaint, please ,contact us by e-mail at info@eli.pet or by mail using the following information:

Kūdras Street 7 - 14, Olaine, LV-2114

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